Professional App FAQ
Thank you for being a part of the dpHUE Pro Community!
We have created a NEW App based on your feedback!
Here’s what you need to know about the existing App
Will the existing App be terminated? Can I continue to sell through the App?
Yes, we are discontinuing the existing dpHUE Professional App effective as of 9/24/2021 at 11:59 PM PT and providing this notice that the Terms and Conditions for the existing App will be terminated at the same time on 9/24/2021, too.
Professionals will be able to sell using the existing App until 11:59 PM PT on 9/24/2021.
Can I access the existing App after it is terminated?
Professionals will have limited access to the existing dpHUE Professional App through 12/31/2021 to see their client list, previous orders, and commission payouts; after that date, access will be terminated.
Will I be paid out for the commission I have earned?
Yes, we will continue to pay out Professionals for all commission earned through the existing App for the period beginning 7/1/2021 through 9/24/2021. Professionals will not be able to sell through the App after 9/24/2021. Please refer to the Terms and Conditions for the requirements to earn commissions through the existing App.
What will dpHUE do with my clients’ information?
What will dpHUE do with my personal/confidential (W9) information stored in the App?
Here’s what you need to know about the New App
Why did you switch apps? Why the change? What is different?
To create a better experience for YOU!
We partnered with various dpHUE Professionals to develop a program that is better than ever!
Here are the highlights:
Earn 35% Commission on all client orders
Your client places the order using your personal referral code and receives free shipping.
App is available on iPhone and Android. You can also access via a web portal (no app required)
Earn Rewards Points for Activity in Social – receive rewards points for the content you create by tagging @dphue and hashtag #dphuePRO
Join the dpHUE Professional Community on Facebook
How do I register and start selling?
Click Here to register
During registration you will need to provide your cosmetologist license information.
Once you register, you must submit your W-9 via email to proW9@dphue.com
You will receive an email once you are Approved!
How and when do I get paid under the New App?
dpHUE will pay any validly earned commissions to you within 1 business day after the close of the following month via PayPal, as set forth in the Terms and Conditions for the New App.
Once you’re approved, be sure to add your PayPal email address within your profile. Learn More.
Still have questions?
Reach out to our professional support team at firstname.lastname@example.org!